MltiChoice Africa Application Portal

Anti Piracy

Anti Piracy

The Anti Piracy Application enables registered users to report fraudulent behaviour by tracking codes that assist MultiChoice Africa in determining illegal channel subscriptions from all African regions.

Installer Application

Installer Application

The Installer application provides the ability to track the quality of installations performed by installers. The application provides a tool for installers to capture details regarding installations for a subscriber as well as ensuring the installations are performed according to MultiChoice Africa standards.

Quality Assurance

Quality Assurance

The Quality Assurance application provides MultiChoice Africa QA representatives and supervisors to record details regarding quality assurance visits to branches, stores and onsite-installations. This information assists MultiChoice Africa to improve service delivery in certain areas.

SMA Dealers

SMA Dealers

The SMA Dealers application incorporates functionality similar to those available in MPOS. This application is used by accredited agents/dealers who would service the customers by facilitating operations such as payments and activations.

DMG Support Tool

DMG Support Tool

A real time dashboard of application, vendor and operation activities. The dashboard highlights successes and failures and allows the user to troubleshoot issues.

Mega Dealer

Mega Dealer

This is a tool to track stock quantities between retailers, mega dealers, super dealers and other smaller distributors of MultiChoice stock.

Decoder Repair

Decoder Repair

The decoder repair application tracks decoders through the repair process, records what was repaired and reports on decoder repair centre stock levels.